There is a person registered at my address who no longer lives there but has debts. As a result, I was seized. What can/should I do now?

This is a very unpleasant situation, which, fortunately, we can rectify. But for that, we need your help. Therefore, please contact Modero immediately, explain the situation and gather evidence to prove you were right.

What do you need as proof?

• Proof that the person no longer lives at your address.
  
  • A deregistration from the population register.
  • Official proof of a change of address or registration elsewhere.
  • A statement from the municipality that the person no longer lives at your address.
  • Additional supporting documents such as leases or energy contracts that show that you are the only occupant.
• Prove that the goods that were seized are yours so that you can dispute the seizure with us. In some cases, a third-party statement (a statement signed by you and any witnesses) may be sufficient to have the attachment lifted. If the evidence is insufficient or the situation is more complex, it is best to seek advice from a lawyer or legal service, such as a courthouse.

Not sure what attachment means? You can find the answer in our section something misunderstood.

Tip: avoid future misunderstandings, contact your district agent!

• Request a change of address or deletion of the address from your municipality if the person is still registered with you. This way, all mail will be forwarded correctly and you will avoid future problems.
• You can also request a housing survey from your municipality to confirm that the person no longer lives there. That report can serve as additional evidence to file an objection.

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