Why did I get a letter from Modero?

You received a letter from Modero because there is an outstanding debt that was not paid after several reminders. Your creditor has engaged the Modero bailiff's office to monitor that file. This is important because from now on, all communication will go through Modero, including payment options. You will now also pay Modero and your creditor will no longer have to contact you directly.

It's important to take timely action! You can find the deadline for response in your letter. Respond in time, because after this date, your creditors can decide to take further steps.

Do you not know what debt it is about, or do you think the letter is not intended for you? First, check whether you have an outstanding account with the creditor on the letter. If you think this is a mistake, please contact us as soon as possible and be sure to mention your file number. We will then check it for you.

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1. Tip: Download the Kiwi app or its web application that gives you an overview of your outstanding debts in one click. You can pay immediately or simply request an installment plan. In addition, KIWI sends you messages, such as reminders, so you don't miss any deadlines. This way, you avoid extra costs, you are in direct contact with your file manager and you remain the director of your finances.

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