What happens if I don't respond to the letter?
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The golden tip sounds as cliché as it is true: don't wait, act in time. The faster you respond, the easier it is for us to find a solution together.
How to respond?
Depending on your financial context, you have the following options.
- I want to pay: pay the full outstanding debt and avoid additional costs and further measures.
- I want to pay, but that doesn't work all at once: if you can't pay the full amount at once or you want to find another solution together: contact us. We can agree on an installment plan together. This puts the procedure on pause for a while. If your plan is approved, you can settle the outstanding debt in line with the repayment plan.
- I can't pay: then Modero will help you too. Contact Modero: we look beyond this debt and help you find your way to wider assistance or debt mediation.
- I don't agree: you can always file a dispute clearly explaining why you don't agree.
Tip: Always respond on time! Respect the dates in the letter to always respond in a timely and valid manner. This way, you avoid procedures and costs. If you have any doubts or questions, please contact Modero.