I can't find my file number, what now?

Contact us. Even without a file number, we can find your file based on your name, address and national register number (you can find it on your identity card). So keep your identity card handy when you contact us.

Tip: via the Kiwi app you can always consult your file quickly and easily. Download the app from the app store or install its web application. With KIWI, you can pay immediately or simply request an installment plan. In addition, KIWI sends you messages, such as reminders, so you don't miss any deadlines. This way, you avoid extra costs, you are in direct contact with your file manager and you remain the director of your finances.

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