Modero is looking for an enthusiastic counter assistant for our Antwerp office!
Interested? Be sure to read on!
What does Modero do?
At Modero, we strive to resolve and prevent payment conflicts. Our team members closely monitor each file. We focus on communication that lowers barriers and use smart technologies to achieve this.
What does your day look like?
- Act as the first point of contact for customers who visit our counter, providing a warm welcome and dealing with their queries professionally and efficiently.
- Collaborate with fellow case managers to help customers with questions and issues, using available resources and expertise.
- Ensuring the smooth running of amicable and/or judicial proceedings by closely following up on entrusted files.
- Carrying out detailed searches to ensure that all files remain up to date and that relevant information is recorded correctly.
- Preparation of various legal documents and letters with the highest accuracy, with all costs correctly booked and registered.
- Negotiate installment plans and actively monitor these arrangements to ensure compliance.
- Providing professional telephone support, where you answer questions, schedule appointments and offer customer-oriented solutions.
Your strengths?
- First and foremost, interest in the legal sector is a must!
- You have had a first administrative experience or you have received legal training.
- You can set your priorities for providing outstanding professional services.
- You handle confidential information discreetly, have strong communication skills and work under pressure does not scare you.
- You are a real team player but you also have the ability to work independently.
- You are available until 6 pm.
- You get satisfaction from administrative tasks and work smoothly with the computer.
- You have strong communication skills and can communicate fluently in Dutch and a word of French.
What can you expect from us?
- A permanent contract with a good work-life balance
- Attractive salary package: Of course! With us, you will receive a competitive salary, supplemented with excellent fringe benefits (hospitalization and group insurance, MCs, cafeteria plan, etc.).
- Opportunities for group and individual training: we offer opportunities for further development.
- Company parties and team buildings you'll never forget.
Something for you?
Send us your cover letter and resume via solliciteren@modero.be